Support

How to Get Help

What to Include

• Account email
• Instance name
• Message ID if available
• Timestamp
• Error shown
• Screenshot if helpful
• Webhook delivery log if related
• 3CX event log if related

Common Support Topics

• API key issue
• Webhook delivery issue
• 3CX connection issue
• Message delivery issue
• Opt-out or suppression issue
• Billing question

Beta Support Note

During private beta, support is handled manually and response times may vary.